It's very important because it gives us a chance to be visible in the community, so people can see what we are doing with our children and volunteers.

It's important that the system as we know it changes. It's just going to take time.

As government and public scrutiny intensify, managed care executives need to be adept at making staff accountable for improving operational efficiencies, successfully adapting to new regulations, and increasing customer satisfaction. This type of change requires complex leadership skills and highly evolved leaders.

She gets a chance to continue to be so vital.